- What's a Credit Union?
A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.
- Have I been Scammed?
If you receive a phone call to your landline or cell phone with an automated message indicating that your account may be locked or closed, or that your card number has been compromised, do not provide your account information or credit card number. It is a scam! Baptist Credit Union has access to your confidential information and does not need to ask for it.
- Risk Mitigation Tips
- Do not respond to any telephone call requesting personal or financial information.
- Call to report a suspicious type of call to:
- Your Credit Union
- Federal Trade Commission, 1-800-832-4357
- State Attorney General
- Phone carrier – landline or cell phone provider
- If you have responded to such a call by providing account or card information, call the credit union to close or block the accounts to prevent fraudulent transactions.
- Contact one of the three credit bureaus to place an “initial fraud alert” on your credit report.