Member Service Department

Locate Nearest BCU Branch
Locate Nearest ATM

Questions? Our member services team is here to help.

memberservices@baptistcu.org | 1 (800) 222-2328

MoneyLine

Follow the instructions and be sure you have your 4-digit access code ready.

Lost or Stolen Cards

Credit Cards

Instructions

Please have all of your pertinent information available:

  • Account number

  • Social Security Number (SSN)

Contact Number: 1 (800)222-2328

After-hours call Mastercard: 1 (800) 442-4757 

If your credit cards and other personal information have been lost or stolen, contact these organizations or agencies:

If your Social Security card or number has been compromised, contact this organization:

 

Debit Card

Lost, stolen, or fraud in your debit card?

If your debit card is not being accepted for no apparent reason or you need to report a fraudulent or unauthorized charge, call 888-241-2440. Attention 24/7