ONLINE BANKING   User I.D.   Password
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Complaint Notice


If you have a problem with the services provided by this credit union,
please contact us at:

Baptist Credit Union (Main Branch)
5815 IH-10 West
San Antonio, TX 78201
Phone: 210-525-0100
Toll Free: 1-800-222-2328
E-Mail the President: president@baptistcu.org

NOTE: If you fax your form to our Member Service Center (1-800-222-2328) or to any branch (refer to branch locations for phone number), YOU MUST CALL to confirm receipt of FAX.

The Baptist Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at

914 East Anderson Lane
Austin, TX 78752-1699
Phone: 512-837-9236
Website: www.cud.texas.gov

Privacy Policy

Baptist Credit Union is owned by its members and run by a board of directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions, please contact a member service representative at (210) 525-0100 or 1-800-222-2328.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect and Disclose About You

We collect and may disclose non-public personal information about you from the following sources:

  • Information we receive from you on membership and loan applications and other forms;
  • Information about your transactions with us or others;
  • Information we receive from a consumer reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Baptist Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to non-public personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your non-public personal information.

 

 

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

THIRD PARTY NOTICE

You’re about to open a third-party website in a separate browser window. The site you are about to enter may be less secure and may have a privacy statement that differs from Baptist Credit Union. The products and services offered on this third party website are not provided or guaranteed by BCU. Please note that you’ll still be able to view the current page on baptistcu.org.

Would you like to continue?

NO

YES

ATTN’ MOBILE CAPTURE USERS

Dear members, effective immediately, all checks to be deposited through mobile capture must be signed and show the legend “FOR MOBILE DEPOSIT ONLY AT BAPTIST CREDIT UNION” on the reverse of the check. Any check that fails to include these requirements may be rejected.

Thanks for your cooperation on this matter!