ONLINE BANKING   User I.D.   Password
ONLINE BANKING   User I.D.   Password

Complaint Notice

If you have a problem with the services provided by this credit union,
please contact us at:

Baptist Credit Union (Main Branch)
5815 IH-10 West
San Antonio, TX 78201
Phone: 210-525-0100
Toll Free: 1-800-222-2328
E-Mail the President:


NOTE: If you fax your form to our Member Service Center (1-800-222-2328) or to any branch (refer to branch locations for phone number), YOU MUST CALL to confirm receipt of FAX.


The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at

914 East Anderson Lane
Austin, TX 78752-1699
Phone: 512-837-9236

Bill Pay Announcement

Dear members, as you may know, we are getting ready to change our Bill Pay provider at the end of this month. In order to finalize this conversion, Bill Pay will be down from Noon CT on July 24th to 9 am CT on July 26th. During that time, you will not be able to access the system nor set any new payments. Any payments scheduled before and after that period of time will be processed normally.

We apologize for any inconvenience this may cause. Should you have any questions, please call our Member Services Department at (210) 525-0100 ext. 200.