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Complaint Notice

If you have a problem with the services provided by this credit union,
please contact us at:

Baptist Credit Union (Main Branch)
5815 IH-10 West
San Antonio, TX 78201
Phone: 210-525-0100
Toll Free: 1-800-222-2328
E-Mail the President: president@baptistcu.org

 

NOTE: If you fax your form to our Member Service Center (1-800-222-2328) or to any branch (refer to branch locations for phone number), YOU MUST CALL to confirm receipt of FAX.

 

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at

914 East Anderson Lane
Austin, TX 78752-1699
Phone: 512-837-9236
Website: www.cud.texas.gov